Family Technology Support Center

Technology throws a curve ball occasionally when software is going haywire or a laptop simply will not start.

For CPS students and their families, help is a phone call away by dialing the Family Technology Support Center, (513) 363-0688 or emailing. Tech support is available in English and Spanish from 7:00 a.m.–5:00 p.m., Monday through Friday when school is in session.

The Family Technology Support Center has been created to assist students and their families when they are not at a CPS school. 

Some examples of available tech support include:

• Resetting passwords for Google, Canvas and Focus
• Troubleshooting connection issues
• Logging into the computer
• Offering assistance with Google Meet, Calendar, Gmail and standard software
• Coordinating the repair of a CPS device that is damaged, broken or not working