CPS Answers Frequently Asked Questions about COVID-19
At Cincinnati Public Schools, the health and safety of our students and staff are top priorities. We are in frequent contact with the Cincinnati Health Department, which is monitoring the COVID-19 situation with the Ohio Health Department and the federal Centers for Disease Control and Prevention.
How is CPS communicating with its employees?
CPS communicates important information to its employees frequently, via email, phone calls and mail. Employees should make sure their personal contact information is correct in BusinessPlus. To update this information, including listing an emergency contact, log into the Employee Portal, click on Menu at the top left corner, then click on Personal Information.
Will CPS staff be paid during the COVID-19 closure?
Who can help me with a paycheck issue?
CPS' Treasurer’s Office can be contacted two ways:
- Call (513) 363-0496 to leave voicemail messages any time. The line is monitored and calls will be returned.
- Call (513) 680-9690 from 8 a.m. to 4 p.m. on Thursdays and Fridays to talk to someone live.
What is coronavirus?
Coronavirus — now named COVID-19 (coronavirus disease 2019) — is a new version of a common virus. It was first identified in 2019 in Wuhan, China, and now has spread worldwide.
What are the symptoms of COVID-19?
Symptoms include respiratory illness with a fever, cough and difficulty breathing, according to the federal Centers for Disease Control and Prevention. Symptoms have ranged from very mild (including some with no reported symptoms) to severe, including illness resulting in death.
What can I do to help prevent getting sick?
The Ohio Department of Health and the Cincinnati Health Department recommend these precautions to reduce the risk of infection:
- Wash your hands often for 20 seconds or more with soapy water.
- If soap and water are unavailable, use hand sanitizer — an alcohol-based hand sanitizer with 60 percent alcohol is best; rub it on hands until the sanitizer dries.
- Cover your mouth and nose with a tissue or your sleeve when coughing or sneezing to help stop the spread of airborne germs.
- Avoid touching your eyes, nose and mouth to keep germs from entering.
- Avoid contact with people who are sick.
- Stay home while you are sick (except to visit health-care professionals) and avoid contact with others.
- Get adequate sleep and eat well-balanced meals.
Seek medical advice from a health-care professional before initiating self-quarantine.
I'm having computer trouble while working at home. Who can help me?
Call the ITM Help Desk, (513) 363-0390. Or send a detailed email to the Help Desk.
Calls are not being answered live, so follow the prompts (select Option 1 for software, hardware and VPN support), give your contact information and someone will get back to you by phone or email.
How can I help spread some good news during this unprecedented school closure?
Use the hashtag #CPSUnited on social media to help us spread good vibes. For example, tell us about any fun activities you and your family are doing to keep boredom away, or acts of kindness you’ve witnessed from your friends and neighbors.
Is CPS providing meals for our students while schools are closed?
Since March 17, CPS' Student Dining Services team has distributed 47,814 to-go meals to our students, and we will continue to provide breakfast and lunch meals during the extended break. We want to ensure that children continue to have access to healthy meals. Cincinnati Public Schools' Student Dining Services Department is distributing meals at 24 school sites located around the district.
Click here for a list of sites, dates and hours of meal distribution, and additional information.
How can I help CPS help our students?
CPS is collecting donations of hygiene items, educational activity packets and non-perishable food items through the Care and Collaborate for Cincinnati initiative, which will give items to families at the meal-distribution sites.
To donate money so CPS can purchase the items, write a check to Cincinnati Public Schools, and mail it to Cincinnati Public Schools, Attention: Care & Collaborate, P.O. Box 5381, Cincinnati, OH 45201-5381.
For information about a non-monetary donation, contact Ricky Miller in CPS' Athletic Department