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Metro Smart Card Passes

Metro issues Smart Card passes to students that are valid for the school year to ride Metro buses to and from school. These Smart Cards do not need to be swiped; instead, they are tapped on the target area of the bus' fare box. Smart Card passes were introduced in the 2012-13 school year.

Eligible students will receive Smart Card passes on the first day of school. Passes for new or transferring students will be issued on a weekly basis in the school office.

It is the students' responsibility to keep the Smart Card passes in good condition. Do not fold, punch, laminate or change this card in any way. It contains a tiny antenna, and, if it is damaged, it will not work.

Metro Replacement Passes

If Smart Card passes are lost, stolen or damaged, contact Metro at xtraservice@go-metro.com or call 632-7530 to order a replacement.

Replacement requests received by noon Monday through Friday will be available for pick up the following business day. Requests received after noon Monday through Friday will be available for pick up in two business days. Pick up the replacement cards at the Metro Sales Office, 120 E. Fourth Street, downtown (across from Government Square), Monday through Friday, 7 a.m. to 5:30 p.m.

The fee to replace a lost or stolen card is $10. This fee is non-refundable. The lost card is voided and no longer will be valid on any Metro bus. For replacement of a damaged card, the fee is waived if you bring in the original card.

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