Office of the Superintendent

March 30, 2020

Dear Families,

In response to Governor Mike DeWine’s extension of the school closure, Cincinnati Public Schools’ buildings will remain closed through at least May 1, 2020.

However, teaching and learning will continue. We have been working for weeks to ensure that students can continue their studies remotely. We also are prepared to serve students who do not have access to technology or internet at home.

Our meal distribution program will continue, as well as the services we offer to students with special learning needs. A limited number of our School-Based Health Centers will remain open, and you can find a list of those locations on our website at cps-k12.org.

To keep students engaged in learning, we will launch our Remote Learning Plan for all students, grades preschool to 12. Included will be digital lessons, hard-copy Enrichment Learning Packets, resources for parents, tips for structuring the school day, and more. We also are exploring opportunities to broadcast academic lessons through cable partners to ensure that content gets to as many students as possible. We will be releasing more information about our Remote Learning Plan later this week.

As we navigate these challenging times, I remain hopeful. Our school family – including teachers, staff and community volunteers – has truly stepped up for our city’s young people. So far, we have given out more than 50,000 meals and countless hygiene kits. Our teachers are instructing from their homes and are reaching out to students without online access. It is clear that our passion for empowering the next generation of world leaders has only grown stronger.

I also am grateful to you, our parents and guardians. I know this hasn’t been easy. But I am hopeful today because I know that we can get through this together.

The challenge of educating more than 37,000 students without classrooms is momentous. But, I am confident that learning in Cincinnati Public Schools will continue. We are #CPSUnited, and we will come through this stronger than ever before.

Please continue to visit our website at cps-k12.org for important updates. We will have much more information to share in the weeks to come.


Laura Mitchell, Superintendent

Education Center · P.O. Box 5381 · Cincinnati, OH 45201-5381 · 513-363-0050 · Fax: 513-363-0060 · cps-k12.org

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Student Records (FERPA Compliance)

Records of former students often are needed for employment, continuing education and entrance into the military. 

Cincinnati Public Schools maintains high standards in records management and is dedicated to providing student records in a prompt, reliable manner for parents, students and qualifying organizations. CPS follows procedures set by the federal Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records.

Types of Records

Requests for student records fall into three main categories:

  1. Transcripts — A record of classes taken and grades received.
  2. Graduation Verification — Official letter verifying the graduation date. (Diplomas are unique records, and no copies are made. The only record available is the graduation verification.)
  3. Other Records from the Student Cumulative File — Enrollment and withdrawal information; activities; attendance; test results; discipline records; health and medical records; psychological records (restricted access); child abuse/neglect referrals; work permits; food service applications; and emergency contact information.

Student Records Requests

Student records are confidential. It is important that the district releases these records only to the proper parties. Student records cannot be released until all financial obligations owed to the district by the student have been paid.

An Inactive Student is a student who graduated from a CPS school prior to 2006; no longer attends a CPS school; or was a CPS resident while attending a now-closed CPS or a now-closed, non-CPS school. (Students who graduated after 2006 should request records directly from last high school attended; if that school has closed, make request to the Customer Care Center.)

For students who attended and/or graduated from a now-closed, non-CPS school, a verification of graduation cannot be provided; however, the documents received from the now-closed, non-CPS school will be released. To receive requested records, complete and sign a Student Record Request Form (link below), provide a copy of your valid state-issued identification or state-issued driver's license, and payment to the CPS Customer Care Center or last high school attended.

To request records of former students (allow 6-8 weeks for requests to be completed), fill out a Student Record Request Form, and mail or deliver it to:

Cincinnati Public Schools
Customer Care Center - Inactive Records
P. O. Box 5381
Cincinnati, OH 45201-5381

Processing fees - Payment is by cash or money order only. (No personal checks accepted.)

  • Transcript Request = $5 per request
  • Student Graduation Verification = $2 per request
  • Other Records/Information = $2 per request

Special Education Records

If requesting records about a former special education student, such as the child's Individualized Education Program (IEP), contact CPS' Department of Student Services, (513) 363-0300. 

The Customer Care Center does not have access to Special Education Records.

Right to Privacy

Ohio law permits public release of Directory Information on a student unless the parent or guardian requests privacy.

Board Policies

Where to Find Student Records

Records travel with each student, so records are kept at the school the student last attended. Contact Information for CPS Schools

Current Student with Program & School Still Open

If the student currently is enrolled in a Cincinnati Public school, and the school and program the student last attended still are operating, contact the school and ask to speak to the School Registrar. These requests usually take about two weeks to fulfill.

Former Student with Program & School Still Open

If the student no longer attends a Cincinnati Public school, but the program and school the student last attended are still operating, contact the school and ask to speak to the School Registrar. These records may be kept off site, so requests may take two to four weeks to fill.

    Former Student with Program or School Closed

    If the program or school the student last attended has closed, those records have been moved to the Inactive Records Department.

    For example, a request for records of a student who attended night school at Western Hills High School would go to the Inactive Records Department because the night school program has been discontinued (even though the high school still is open). Inactive Records are stored off site. Requests may take six to eight weeks to fill. Contact CPS' Customer Care Center:  (513) 363-0123

    Where to Try to Locate Other Records (such as yearbooks, school pictures)

    Contact the school directly.
    The Public Library
    Cincinnati Historical Society Library

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