CPS Customer Service, Survey

Dear Valued Customer,
Cincinnati Public Schools is committed to "Raising the Bar on Customer Service."
Tell us how we are doing!

School/Department: (Required)

Department: (Required)

Date of visit: Time: AMPM

Reason for visit:

Other:

Who are you?: (Optional)

Please rate our staff
Did the staff...

A. Make you feel welcome Very Good Good Fair Poor

B. Greet you with a smile Very Good Good Fair Poor

C. Recognize the importance of your visit Very Good Good Fair Poor

D. Address your question or concern Very Good Good Fair Poor

Please rate our school/department
Did the school/department...

A. Create a friendly environment Very Good Good Fair Poor

B. Maintain a clean facility Very Good Good Fair Poor

Does a specific employee deserve recognition for outstanding customer service?

Who?

Why?

Who?

Why?

Who?

Why?

What are we doing well?

How can we improve?

Would you like a follow-up telephone call? Yes No

The following is optional (unless you want us to contact you). We don't share your information with any third party.

Name:

Telephone: Best time to Call:

For office use only